R&R is a web-based system that allows you to make any item available for reservation. Users can search for availability from a browser and make a booking based on predefined rules.
av equipment | cameras | laptops | computer accessories | meeting rooms | conference halls | sports halls | football pitches | tennis courts | mini buses | car parking spaces | food & drink | sports equipment | art equipment | staff | counsellors | training courses...
R&R features a clear grid interface which provides an ‘at a glance’ view of availability. Simple search tools allow users to find exactly what they are looking for, and prompt users with suggested related items.
R&R informs staff which people have items on loan, and when they are due for return. Instruction notifications outline all booking rules that apply and ensure that users are accountable for all collections, returns and damages.
The simple list of bookings due for issue makes preparation simpler and accelerates the issue and return process. R&R also supports barcode issue and return as well as configurable preparation time so only resources ready to book are shown.
R&R informs users that if they fail to collect an item within the wait time, their booking will be cancelled. When a booking is cancelled for any reason, the user is informed by email, and the resource immediately returns to the available state.
R&R features fully web-based usage statistics that can be exported into common file formats including Excel, PDF and CSV. By seeing how often resources are used and any consistent usage patterns the Return On Investment can be proved and stock levels optimised.
Easily defined rules determine how resources can be booked, for how long and by whom and the powerful reports allow for a true picture of actual usage. By clearly seeing which resources have or have not been used the correct decisions can be made when planning for future procurement.
The elegant web based interface of R&R does not require a client installation and supports end-user authentication against your network directory or LMS. Devolved administration allows different departments to ring fence and manage their own resources.
The spreadsheet look and feel allows for easy point and click booking. Alternatively, the Booking Wizard allows users to specify the resource, location, start and duration times to identify the best match. R&R also allows image links so users can view what they are booking.
R&R features a mobile booking interface allowing you to make reservations from Smartphone’s, Tablets and Kiosks. The simple booking mode features all the core functionality needed to proceed with a booking from start to finish.
R&R allows you to pinpoint the exact properties of a resource through the filtering capabilities on the booking screen. This ensures that you reserve and book the item you need with the exact specifications you require.
Email notifications inform users and staff of bookings made, amended or cancelled. They are also used to inform users whether provisional bookings are authorised or declined, when items are due for collection, for return and when they are overdue.
Barcodes can make operations smoother and less time consuming. R&R fully supports barcode scanning for the fast issue and return of all of your resources. This allows for fast availability of resources within your organisation.
R&R intelligently suggests related items to your initial booking that you may require such as a tripod for a camera or a case for a laptop. All of these items can then be reserved under the same booking.
R&R is 100% web based making administration and reporting simple to access. R&R also features automated reports allowing you to specify the information required and the people who receive it.
The latest version of R&R introduces a brand new Room Availability Display module as shown here which provides an easy way to display the status of rooms. This new module will also allow a QR code to be generated which can simply be scanned to show the availability of a room. Alternatively, if you are using a browser enabled tablet a URL can be used which will display the availability.
R&R is licensed per department or via an organisation-wide licence with no limit to the number of resources you wish to control or the number of locations where R&R is to be used. The standard R&R base licence permits the installation of the R&R software on one server.
Unlike other solutions R&R is a complete package and all functionality is available at no additional cost. We don’t limit the functionality and don't charge you more in the future to add new resources; we enable you to manage your resources in the way you want to from the beginning.
R&R is the leading technology to manage resource booking within your organisation. R&R utilises cutting-edge web technologies that support all major web browsers and provides a simple and straightforward experience to both administrators and end-users.
Having the ability to track resources on loan (fewer ‘lost’ items) and send out automatic reminders for overdue items has significantly reduced staff input in these areas. Additionally, as users now have visibility of what resources are available and when, from any Internet device, it is much easier for them to plan ahead and book what they need or make alternative arrangements. Overall we have been very impressed with R&R and are investigating further ways of using it to achieve additional savings within the College.”
Not having to wait for a human to confirm resource availability, as well as getting an instant response from R&R outside of office hours has been a real game-changer for our user base, allowing them superior planning tools and minimising lost hours spent planning sessions only to find the resources required were unavailable.
From a control perspective, knowing exactly what is where (and when) has also allowed us to eliminate equipment loss and saves time typically spent chasing users.
Switching to R&R for us was one of the best things we did. It's now much easier keeping track of what's in use, plus having the ability of using a dynamic system which we can add resources to as and when we need is truly brilliant.
For us, using R&R has improved our portable A/V booking system beyond measure and freed up the LRC staff time. We have been very satisfied with how R&R resolved our A/V booking issues; we would certainly recommend it
We were looking for a resource booking system to replace our old room booking system which was about 10 years old. Our favoured solution was R&R as it was easy to use; It is web-based and required no client installation.
Unlike other solutions we investigated R&R was a complete package with no hidden costs and no add-ons for additional functionality. We use R&R for booking conference and meeting rooms, car parking spaces and mini buses with the intention of expanding to other resources in the near future
Since implementing R&R we've seen efficiencies in our equipment and resource booking within the college. College wide and within departments it provides an audit trail of usage and justification for equipment spends and refresh. Support and maintenance is great and like MyPC the system just works, it's intuitive, easy to use and also tailored to ones requirements.
Sandvika videregaaende skole has lots of expensive equipment that our students and employees borrow. With our old booking system we lost a lot of equipment and our customers did not have the possibility to book equipment themselves. We shared our problem with Info Technology Supply Ltd (ITS) and they suggested we review their self-developed R&R booking software.
We have been using R&R for a whole school year. Users and administrators have given us positive feedback. Its simple to use and can be accessed remotely through our web site interface and its very dynamic and easy to handle for our administrators. And best of all, we dont lose expensive equipment anymore!
Since we implemented R&R we have been able to keep track of all our multi media equipment in a much simpler and smarter way. We can easily monitor it's useage and most importantly late returned items are much less frequent. The introduction of R&R has been a valuable, time saving & efficient addition to the Learning Centres day to day operations.
16th Jan 2017
ITS are pleased to announce the release of version 220.127.116.11 of our Resource Booking solution R&R.
19th Sep 2016
ITS are pleased to announce the release of version 18.104.22.168 of our Resource Booking solution R&R
20th Apr 2016
ITS are pleased to announce the release of version 22.214.171.124 of our Resource Booking solution R&R
We pride ourselves on our technical support team's professionalism and experience. Customers are welcome to contact support for advice and assistance and to request access to our download site.
ITS provide forums for customers to discuss their usage of our software solutions and make suggestions for their improvement. Members can also browse and search online to catch up on previous discussions.
We have compiled some answers to your questions about R&R in our extensive knowledge base; if you find that your question is not answered here then please don't hesitate to contact us.