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Accessible from any computer, tablet or smartphone, users can see at a glance what is available, in use, and reserved. Automated reminders help to ensure timely returns, and detailed statistics provide the information you need when making purchasing decisions and proving return on investment.
R&R features a mobile booking interface allowing you to make reservations from Smartphone’s, Tablets and Kiosks. The simple booking mode features all the core functionality needed to proceed with a booking from start to finish.
R&R allows you to pinpoint the exact properties of a resource through the filtering capabilities on the booking screen. This ensures that you reserve and book the item you need with the exact specifications you require.
Email notifications inform users and staff of bookings made, amended or cancelled. They are also used to inform users whether provisional bookings are authorised or declined, when items are due for collection, for return and when they are overdue.
Barcodes can make operations smoother and less time consuming. R&R fully supports barcode scanning for the fast issue and return of all of your resources. This allows for fast availability of resources within your organisation.
R&R intelligently suggests linked items to your initial booking, allowing you to create a bundle of equipment such as a tripod for a camera or a case for a laptop. Staff can also create suggested bundles which can then be reserved under the same booking.
R&R is 100% web based making administration and reporting simple to access. R&R also features automated reports allowing you to specify the information required and the people who receive it.
R&R offers a variety of different options for booking including basket mode. This mode allows you to simply add your selected items to the basket and checkout when you are finished. You can also save your basket for future bookings in order to save time. Before your booking is finalised, we have also introduced a check availability button to ensure all your stored items are free.
Some resources may require cleaning or maintenance periods before they can be placed back into circulation. With R&R, you can schedule these times daily, weekly, monthly or yearly to ensure items are available to users and also make notes if required on the reasons for the maintenance period. Maintenance period reports are also available, so you have a log of inspections carried out.
If you have R&R servicing your organisation globally it is now possible to set a time zone for each location. This ensures that when booking rooms and resources across multiple countries and time zones that bookings will be accurately reflected for each user on the R&R booking grid.
Moving to R&R has never been easier! R&R offers an import service and tools which allows migration of your resources from existing systems into R&R.
Designed with flexibility in mind R&R can integrate with other systems. Our product team is on hand to discuss your requirements. To learn more please contact us today.
R&R provides various options to authenticate users including but not limited to, Active Directory, LDAP, Library Management Systems and leading Single-Sign-On providers.
R&R allows users to book meeting rooms via a browser or mobile app. Meeting room availability can also be provided via the Room Availability Display module. This additional module will also allow a QR code to be generated which can simply be scanned to show the availability of a room. Alternatively, if you are using a browser-enabled tablet a URL can be used which will display the availability.
Utilising the Room Availability Display Module also allows users to check in and out of a booking by entering a PIN number on the screen. This is beneficial for maximising room availability as rooms where bookings end early can be checked out of and made available again.
R&R has various ways users can book resources, this can be achieved via the standard grid display or booking wizard. However, for the ultimate in convenience R&R also allows users without access to a computer to reserve resources via the mobile booking interface which allows you to easily find resources and book from any location. The R&R mobile interface supports all major platforms including iOS, Android and Windows devices.
R&R is licensed per resource or via an organisation-wide licence with no limit to the number of resources you wish to control or the number of locations where R&R is to be used. The standard R&R base licence permits the installation of the R&R software on one server.
Unlike other solutions R&R is a complete package and all core functionality is available at no additional cost. We don’t limit the functionality and enable you to manage your resources in the way you want to from the beginning.
R&R is the leading technology to manage resource booking within your organisation. R&R utilises cutting-edge web technologies that support all major web browsers and provides a simple and straightforward experience to both administrators and end-users.
Not having to wait for a human to confirm resource availability, as well as getting an instant response from R&R outside of office hours has been a real game-changer for our user base, allowing them superior planning tools and minimising lost hours spent planning sessions only to find the resources required were unavailable.
From a control perspective, knowing exactly what is where (and when) has also allowed us to eliminate equipment loss and saves time typically spent chasing users.
Since implementing R&R we've seen efficiencies in our equipment and resource booking within the college. College wide and within departments it provides an audit trail of usage and justification for equipment spends and refresh. Support and maintenance is great and like MyPC the system just works, it's intuitive, easy to use and also tailored to ones requirements.
R&R has been a great product for us. We have a modest inventory, but the SSO integration and easy interface and management makes it a great solution for our users and admins. Thanks for everything!
For us, using R&R has improved our portable A/V booking system beyond measure and freed up the LRC staff time. We have been very satisfied with how R&R resolved our A/V booking issues; we would certainly recommend it
The IT department wanted a central system to manage resources cross-college. The training and support getting this setup was excellent. We came across a problem, due to the way our infrastructure was setup, and I was amazed that a new version was developed and released within a couple of weeks. This is now being rolled out in stages and departments are impressed with the versatility.
Having the ability to track resources on loan (fewer ‘lost’ items) and send out automatic reminders for overdue items has significantly reduced staff input in these areas. Additionally, as users now have visibility of what resources are available and when, from any Internet device, it is much easier for them to plan ahead and book what they need or make alternative arrangements. Overall we have been very impressed with R&R and are investigating further ways of using it to achieve additional savings within the College.”
In the past, we attempted paper-based systems and custom database applications, only to run into the usual hang-ups of usability problems, inaccuracies, and lack of integration. We needed a solution to organize our assets and provide a reliable way for students to reserve and check out items. We wanted to be sure that the system would contribute to their academic success and hold them accountable to bring the shared assets back on time. R&R has been the solution we needed to address these challenges and more. We have been able to implement it with several departments and labs to empower students to access shared equipment and resources. In some areas, the students reserve items themselves online, and the ability to organize the needed resources has been crucial to the success of their projects. The Active Directory integration has also made the solution work well in our environment and has enabled us to serve constituents quickly and easily.
R&R has been the solution we needed all along.
Switching to R&R for us was one of the best things we did. It's now much easier keeping track of what's in use, plus having the ability of using a dynamic system which we can add resources to as and when we need is truly brilliant.
I have been using paper-based spreadsheets for my AV / IT bookings for a few years and was losing track to the point that it became a chore. I came across this wonderful product, contacted the vendors and all was sorted out. I have been using R&R for the organization's needs and it has been great. I can track all my inventory, bookings, generate reports etc., without having to guess or lose track. I really like the email feature. It makes everything much easier. It is a very powerful program. It meets all my AV needs and requirements and is exactly what I was looking for. Very happy and satisfied with this purchase and implementation. The Technical Support and Accounts Team are great and very helpful. Thank you ITS team!! Highly recommended!
Sandvika videregaaende skole has lots of expensive equipment that our students and employees borrow. With our old booking system we lost a lot of equipment and our customers did not have the possibility to book equipment themselves. We shared our problem with Info Technology Supply Ltd (ITS) and they suggested we review their self-developed R&R booking software.
We have been using R&R for a whole school year. Users and administrators have given us positive feedback. Its simple to use and can be accessed remotely through our web site interface and its very dynamic and easy to handle for our administrators. And best of all, we dont lose expensive equipment anymore!