R&R features a clear interface which provides an ‘at a glance’ view of availability. Simple search tools allow users to find exactly what they are looking for, and prompt users with suggested related items.
R&R informs staff which people have items on loan, and when they are due for return. Instruction notifications outline all booking rules that apply and ensure that users are accountable for all collections, returns and damages.
The simple list of bookings due for issue makes preparation simpler and accelerates the issue and return process. R&R also supports barcode issue and return as well as configurable preparation time so only resources ready to book are shown.
R&R informs users that if they fail to collect an item within the wait time, their booking will be cancelled. When a booking is cancelled for any reason, the user is informed by email, and the resource immediately returns to the available state.
R&R features fully web-based usage statistics that can be exported into common file formats including Excel, PDF and CSV. By seeing how often resources are used and any consistent usage patterns the Return On Investment can be proved and stock levels optimised.
Easily defined rules determine how resources can be booked, for how long and by whom and the powerful reports allow for a true picture of actual usage. By clearly seeing which resources have or have not been used the correct decisions can be made when planning for future procurement.
The elegant web based interface of R&R does not require a client installation and supports end-user authentication against your network directory or LMS. Devolved administration allows different departments to ring fence and manage their own resources.
The main booking screen allows for easy point and click booking. Alternatively, the Booking Wizard allows users to specify the resource, location, start and duration times to identify the best match. R&R also displays images so users can view what they are booking.
R&R features a mobile booking interface allowing you to make reservations from Smartphone’s, Tablets and Kiosks. The simple booking mode features all the core functionality needed to proceed with a booking from start to finish.
R&R allows you to pinpoint the exact properties of a resource through the filtering capabilities on the booking screen. This ensures that you reserve and book the item you need with the exact specifications you require.
Email notifications inform users and staff of bookings made, amended or cancelled. They are also used to inform users whether provisional bookings are authorised or declined, when items are due for collection, for return and when they are overdue.
Barcodes can make operations smoother and less time consuming. R&R fully supports barcode scanning for the fast issue and return of all of your resources. This allows for fast availability of resources within your organisation.
R&R intelligently suggests linked items to your initial booking, allowing you to create a bundle of equipment such as a tripod for a camera or a case for a laptop. Staff can also create suggested bundles which can then be reserved under the same booking.
R&R is 100% web based making administration and reporting simple to access. R&R also features automated reports allowing you to specify the information required and the people who receive it.
R&R offers a variety of different options for booking including basket mode. This mode allows you to simply add your selected items to the basket and checkout when you are finished. You can also save your basket for future bookings in order to save time. Before your booking is finalised, we have also introduced a check availability button to ensure all your stored items are free.
Some resources may require cleaning or maintenance periods before they can be placed back into circulation. With R&R, you can schedule these times daily, weekly, monthly or yearly to ensure items are available to users and also make notes if required on the reasons for the maintenance period. Maintenance period reports are also available, so you have a log of inspections carried out.
If you have R&R servicing your organisation globally it is now possible to set a time zone for each location. This ensures that when booking rooms and resources across multiple countries and time zones that bookings will be accurately reflected for each user on the R&R booking grid.
R&R allows users to book meeting rooms via a browser or mobile app. Meeting room availability can also be provided via the Room Availability Display module. This additional module will also allow a QR code to be generated which can simply be scanned to show the availability of a room. Alternatively, if you are using a browser-enabled tablet a URL can be used which will display the availability.
Utilising the Room Availability Display Module also allows users to check in and out of a booking by entering a PIN number on the screen. This is beneficial for maximising room availability as rooms where bookings end early can be checked out of and made available again.
R&R has various ways users can book resources, this can be achieved via the standard grid display or booking wizard. However, for the ultimate in convenience R&R also allows users without access to a computer to reserve resources via the mobile booking interface which allows you to easily find resources and book from any location. The R&R mobile interface supports all major platforms including iOS, Android and Windows devices.