19th Sep 2018
ITS is pleased to be exhibiting R&R & MyPC at CCUMC 2018
3-6 October 2018
University of Utah - Salt Lake City, Utah.
14th May 2018
ITS is pleased to be exhibiting R&R & MyPC at UBTech 2018
4-6 June 2018
The Mirage, Las Vegas
4th Apr 2018
ITS are happy to announce the release of version 220.127.116.11 of our Resource Booking solution, R&R.
This release introduces a redesigned admin interface (shown above) to simplify how resources are added and make the workflow clearer. The redesign has also introduced the following benefits:
This release also expands on the Suggested Resource Bundle concept introduced last year by allowing the administrator to drill down further when setting up a suggested resource bundle and filter or limit additional Resource Types by models.
15th Mar 2018
We at ITS would like to express our sincere appreciation to all of our employees, partners and customers for their loyal support as we celebrate our thirtieth year in business today.
When our company was founded in 1988, we could hardly foresee our growth to an international company with a staff rapidly approaching 100 with offices in eight countries. We could not have come this far without the loyal support and hard work of each member of the ITS team and the loyalty of the customers and partners we proudly serve.
Today ITS supplies a wide range of solutions from print, copy and scan control, booking systems, electronic resource management, classroom management, BYOD solutions to desktop management.
Today we are ISO 9001:2008 and Investor in People Gold accredited in recognition of our high levels of customer service, support and quality assurance processes.
We look forward to another successful 30 years working together.
Best wishes from all of the ITS team.
2nd Aug 2017
ITS exhibiting R&R & MyPC at CCUMC Annual Conference 2017, 4th - 7th October, The Morris Inn, Notre Dame, IN
31st Jul 2017
ITS are happy to announce the release of version 18.104.22.168 of our Resource Booking solution, R&R. This release introduces several new features and enhancements:
Create a Bundle This release introduces a new concept of Bundles which replaces Related Items. When making a reservation users will now be presented with the option 'Create a Bundle' instead of the current 'Add Related Items'.
Suggested Bundles This new option expands on how the 'Related Items' feature worked by suggesting to users a bundle they may wish to book alongside the main resource. Bundles are compiled by administrators and are designed to make the selection of connected items quicker. For example, if the main resource being booked is a digital camera you may wish to compile a suggested bundle containing a tripod, camera case and SD card. If no suggested bundle fits the users requirements they are able to compile their own.
Resource Type Bookable in Bundle Only We have introduced a new option at the Resource Type level to make certain items bookable in bundle only. On the Booking Wizard/Mobile they will not appear and on the Booking Grid they will appear as view only.
Linked Resource Type Related Resource Types has been renamed as Linked Resource Types.
Report Enhancements Based on customer feedback we have added, where applicable, the ability to see who issued a resource, who checked in a resource and who authorised a resource to the following reports when in detail view:
Stock Status Report Due to customer demand we have added (if used) the resource barcodes which will now appear in the Stock Status report.
Enhanced Search Field on Booking Grid The search field in the booking grid has been enhanced for staff to now search for resource name and matches on characters in the name.
Resize Pooled Resource on Booking Grid The last release of R&R introduced a new look to the grid and pooled resources. Based on customer feedback we have now enhanced this further to allow the pooled items to be resized. This is saved as a preference for the user.
Preparation Time and No Shows When Preparation time is being used and the item is not collected the assigned preparation time to the next booking will be removed. As the resource was not used preparation is no longer required.
8th Jun 2017
ITS exhibiting R&R & MyPC at Educause Annual Conference 2017, 31st October - 3rd November, Philadelphia, PA. Booth 557
23rd Mar 2017
ITS are pleased to announce the release of version 22.214.171.124 of our Resource Booking solution, R&R.
This release introduces several new features including the ability to view more days on the booking grid, attach an ICS file to notification emails which can be imported into calendars, along with enhancements to the booking grid appearance and booking options on the Wizard and Mobile booking methods.
16th Jan 2017
ITS are pleased to announce the release of version 126.96.36.199 of our Resource Booking solution R&R.
This release introduces a brand new Room Availability Display module as shown above which provides an easy way to display the status of rooms.
If using Auto Attend Rooms this new module will also allow a QR code to be generated which can simply be scanned to show the availability of a room. Alternatively, if you are using a browser enabled tablet a URL can be used which will display the availability.
19th Sep 2016
ITS are pleased to announce the release of version 188.8.131.52 of our Resource Booking solution R&R
This release introduces the ability to create templates within R&R where additional resource information can be stored such as warranty expiration dates or purchase price. This information can also be exported in a simple report, useful for rudimentary asset management. We have also introduced a new report based on customer requests which details all information regarding bookings that have been deleted.